Playing Responsibly at Mbi8

Tools That Limit Your Spend

You can set daily, weekly or monthly deposit limits, loss limits, and session time limits through your account settings. A reality-check reminder will pop up to tell you how long you have been playing. To request any limit, go to the responsible gambling section in the lobby or contact support. A tighter limit takes effect immediately. If you want to raise a limit, a cooling-off period of several days applies before the change goes through. This gives you time to reconsider your decision.

Taking a Break

A cooling-off period lets you pause your account for a short time, such as 24 hours or a week. For a longer break, self-exclusion closes your account for a fixed term, usually six months or a year. You cannot cancel self-exclusion early. To request self-exclusion, send a written message to support. The platform will block all access until the term ends. This is a serious step, and it is designed to help you step away completely.

The Money Facts

Gambling is entertainment that costs money. It is not a way to earn income or solve financial problems. The odds always favour the operator over the long run, meaning the house wins more often than the player. No betting system, winning streak or staking plan can change the mathematics behind the games. Every bet is independent, and the outcome is random. Play for fun, not for profit.

Protecting Minors

This site is for players aged 18 and over only. If you share a computer with someone under 18, use filtering software to block access to gambling sites. Many free and paid options are available online. Do not leave your account logged in or share your password. If you are a parent, talk to your children about the risks of gambling. Keeping them safe starts with simple steps at home.

Where to Get Help

Talk to a doctor or a licensed counsellor who understands gambling issues. Free, confidential support is available from organisations that work internationally. Search for Gamblers Anonymous, GamCare or Gambling Therapy by name to find their websites and helplines. Telling one person you trust is usually the first step, and it is often the hardest. You do not have to face this alone. No one here will judge you, and the support is private.