Frequently Asked Questions
What This Page Covers and Still Have a Question?.
What This Page Covers
This page collects the most common questions players ask before they deposit or start a game. Each answer is written to give you a straight, usable fact, not marketing language. We keep the answers short so you can find what you need in seconds. If a detail changes over time, the lobby itself will always show the current terms on the relevant page.
Still Have a Question?
If you do not see your question here, open the live chat at the bottom of any page. The team responds in English or Bahasa and can check your account specifics. You can also browse the site’s ‘Help’ or ‘Rules’ sections. Those pages hold the full terms for bonuses, game rules, and account management.
Live Games, Slot, Arcade cover the rest of the lobby; the promotions covers what it costs to claim.
The common ones
What is the minimum deposit?
The minimum deposit is RM10 for most e-wallet options and RM30 for bank transfers. That amount will appear in the deposit screen before you confirm, so you always see the exact floor before committing.
What does a first deposit cost?
The floor is RM30 through DuitNow and Boost, or RM50 by direct bank transfer.
Which payment channels are supported?
You can deposit and withdraw using Touch 'n Go, GrabPay, Boost, DuitNow, FPX, and standard bank transfer. All channels are shown in the cashier menu, and each one lists its own fees and limits before you proceed.
Can I get help in Bahasa Melayu?
Both English and Bahasa Melayu. The channels listed here are WhatsApp and Live Chat.
When does a payout arrive?
E-wallet payouts land in 5–15 minutes. A bank transfer settles within one working day, subject to the nightly cut-off. The cashier lists DuitNow, Boost and ShopeePay.
Where does a withdrawal land?
When I file a withdrawal, I first pick the method from the same list I used to deposit. For an e-wallet, the funds land straight into that e-wallet balance. For a bank transfer, I enter my bank details, and the money arrives in that account.